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Shipping Policies Domestic and International


Shipping Time -- Most orders received before 12:00PM Eastern Time will usually ship the same day, provided the product ordered is in stock. Most orders received after 12:00 PM ET will usually ship the next business day. Orders are not processed and shipped on Saturday or Sunday, except by prior arrangement.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Sample Store or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Customs Notice for International buyers -- International Buyers please read this customs notice carefully. For shipments to other countries outside the U.S. the buyer will be responsible for your countries customs clearances, your countries duties and taxes fees, and for your countries customs clearance fees into your country. International buyers should first check with their countries customs agency for import approval before purchasing medical equipment/devices. We/MedMash will not be responsible for customs agency daniels, customs agency rejections or customs agency delays. The duties and taxes are not a part of the calculated international shipping fee and will be invoiced to the buyer at the time of the customs clearance into your country and will have to be paid at that time. With no exceptions refunds will not be given for equipment held in your countries customs.